Accelerating delivery. Putting people first.
Atlas is the Government of Alberta’s digital platform supporting disability and income assistance programs, including ADAP and AISH. It provides end-to-end management of client intake, eligibility assessment, case management, and benefit payment processing.
HintonX supports Atlas’s ongoing digital transformation through human-centred design and AI-assisted prototyping. We help teams translate complex policy requirements into clear, accessible experiences, accelerating delivery while keeping caseworkers and the Albertans they serve at the centre of design decisions.
The challenge
Modernizing benefits administration requires navigating complex eligibility rules, income calculations, household changes, and sensitive client information. Teams need to deliver faster while ensuring caseworkers can confidently understand information, review changes, and process benefits.
Our part
HintonX brings together service design, product strategy, and front-end prototyping to support faster, more informed delivery.
- Client
- Government of Alberta
- Services
- Service Design
UX/UI Design
Product Strategy
AI-Assisted Prototyping
Design Systems
Accessibility - Industry
- Government · Social Services · Digital Transformation
The result.
Delivery teams gained working prototypes, reusable design patterns, and clearer implementation requirements for critical workflows. AI-assisted iteration supports faster exploration and review, while human-centred design keeps the focus on accessible, reliable services for caseworkers and Albertans.
